Terms of use

Your material and account

You need permission to upload and adapt your product images, reference clips and other material. This includes permission to share inputs with the generation provider when you confirm a generation request.

Keep your account credentials and recovery information private. Matching email addresses do not automatically combine accounts; link an additional sign-in method explicitly from the account you intend to keep.

Offers, quotes and credits

Review the current offer, generation target and quote before confirming a purchase or generation request. An illustration or a demonstration does not replace the current offer shown in Studio.

Purchased credits become available after payment is confirmed. A generation request can reserve credits before its outcome is known. Keep the saved request when checking its status to avoid starting the same work twice.

Failed and uncertain work

A confirmed generation failure releases its credit reservation once. An uncertain outcome can keep the reservation while the result is checked. A timeout alone does not establish that the provider did no work.

Releasing a generation reservation adjusts account credits. Contact support about payment or cash-refund questions; payment handling is separate from generation-credit settlement.

Results and local tools

Generated quality, accuracy and commercial rights are not guaranteed. Review every result and the permissions for your source material before using or publishing it.

Browser clip merging is a separate local tool. Its export settings do not increase the detail of an AI-generated source video.

Download results you need to keep. Media is normally available for 7 days; unfinished work may require longer availability, and expired files can await cleanup.

Support

For account, generation or billing questions, contact support@aiclonecut.com. Include your saved request or order identifier when available, and keep passwords, verification codes and recovery credentials private.